We welcome new patients to our Practice. All new patients are requested to make an appointment with our Practice Nurse for a health check (please bring a urine sample) and with a Doctor if medication is required. The health check is very important to update our records while we wait for your paper records to arrive from your previous GP.
Temporary Residents
We are happy to see patients who are temporarily staying in the practice area. Please contact reception for details. If your stay is longer than three months you will be asked to join our list as a regular patient.
Hours of opening
Monday to Friday 8:00am to 6.30pm (with Park Road closed between 12.30pm - 1.30pm)
Surgery times
The range of surgery times are listed below. For further Information, please see our "Surgery Times" page.
Mornings 8:00 am to 11:30 am
Afternoons & Evenings 2:00pm to 6:00pm
Home Visiting service
Home visits are reserved for those who are housebound or are too ill to attend the surgery. They are also very time inefficient and it is often much quicker and more satisfactory to visit the surgery. For further information, please see our "Appointments" page.
Medical Emergencies
If a medical emergency arises, please contact our Reception Team in the first instance. They will speak with the Doctor on your behalf and the Doctor will adivse them as to the best course of action for you.
For further information, please see our "Appointments" page.
Repeat Prescriptions
The Doctor may agree to you having long term medication on repeat prescription. You will be given a re-order form with all your drugs listed and your computer number at the top. At the bottom of the form is the review date when your Doctor next wants to check your medication. To order a repeat prescription please either post, fax or leave this form at reception, or telephone quoting the details on the re-order form.
The telephone numbers for our Prescription Request lines are:
Buttershaw Lane - 01274 676318 (please telephone between 2:00pm and 6:00pm)
Park Road - 01274 227576 (please telephone between 10:30am and 4:30pm)
Please enclose a stamped addressed envelope if you wish the prescription to be posted to you.
Please give us 24 hours notice of your request and your prescription will be ready to pick up after 6pm the next working day.
Some chemists will collect the prescription at your request and deliver the items to you - please ask them for details.
Non NHS Services
Certain certificates and examinations are not covered by the NHS. For these services a fee is charged according to BMA recommended rates which are displayed at both surgeries. These include certificates for private medical insurance (e.g. PPP, BUPA), holiday cancellation, fitness to travel, private sick notes and passport forms. These will normally need five working days to process. We will require payment on collection of the forms Appointments can be made for private medical examinations e.g. fitness to drive, pre-employment, fitness for some sports / activities, LGV, HGV, PSV and taxi licences.
Please state what the appointment is for and the receptionist will arrange a mutually convenient time with your chosen Doctor outside surgery hours. A urine sample will be required for most medicals and please also bring your glasses as a sight test may be required. Again these fees are displayed and payment will be required at the end of the examination.
