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General Information

Parking and disabled access

Car parks are provided at both surgeries together with full disabled access.

Facilities for the hearing impaired

There is a portable Induction Loop System available at both surgeries for use by our patients. It has been designed specifically to aid communication with people who have hearing difficulties who wear a hearing aid with a "T" facility.

Please ask our Reception Team for assistance if you would like to use our Portable Induction Loop System.

We also operate a LED visual patient call system at both surgeries. This displays patient names and details of which room to go to when appropriate.

Change of address / telephone number

In case we have to contact you urgently please notify us immediately if your address or telephone number changes.

Comments / suggestions to improve our service

We are here to help you therefore we welcome any helpful suggestions that you may have to help us improve our service to you. Please either mention these while at the surgery or telephone or write to Mrs Jo Bartle - Surgery Manager.

Complaints procedure

We hope that you will find the service we offer efficient, accessible and relevant to your needs. However, if you are unhappy with our service in any way, please either write to or telephone Mrs Jo Bartle. We will promptly respond to your complaint in line with our Complaints Procedure.

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"There is a portable Induction Loop System available at both surgeries for use by our patients."
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